7sbet Frequently Asked Questions

The minimum age to register and play on 7sbet is 21 years old. This is a strict requirement under Philippine gaming law. Any account found to belong to a player under 21 will be immediately closed and all associated funds forfeited. We take age verification seriously and require government-issued ID during the KYC process.

7sbet requires Know Your Customer (KYC) verification before processing withdrawals. Accepted documents include a valid Philippine government-issued ID such as a PhilSys National ID, passport, driver's licence, SSS/GSIS ID, PRC ID, or Voter's ID. You may also be asked to submit a selfie holding your ID and proof of address (such as a utility bill or bank statement dated within the last 3 months). KYC is a one-time process and helps protect your account from fraud.

No. Each player is permitted to hold only one active account on 7sbet. Creating multiple accounts is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function or contact our support team for assistance.

7sbet supports a wide range of Philippine payment channels to make depositing as convenient as possible for Filipino players. Accepted methods include GCash, PayMaya (Maya), BPI, BDO, Metrobank, and other major local bank transfers. All transactions are processed in Philippine Peso (₱). We are constantly working to add more payment options for our players.

The minimum deposit on 7sbet varies by payment method but is generally set at ₱100 for e-wallets like GCash and PayMaya. Bank transfer minimums may be slightly higher. Check the Cashier section of your account for the exact minimum applicable to your preferred payment method. There are no fees charged by 7sbet on deposits, though your payment provider may apply their own transaction fees.

Deposits via GCash and PayMaya are typically credited to your 7sbet account instantly or within a few minutes. Bank transfers (BPI, BDO, Metrobank) may take up to 30 minutes during business hours. If your deposit has not appeared after 1 hour, please contact our 24/7 live chat support with your transaction reference number and we will resolve it promptly.

To withdraw from 7sbet, log in to your account and go to the Cashier section. Select Withdraw, choose your preferred payment method (GCash, PayMaya, or bank transfer), enter the amount in PHP, and confirm. Make sure your KYC verification is complete before requesting a withdrawal — unverified accounts cannot process payouts. Withdrawals are sent to the same account or e-wallet used for your most recent deposit.

Most 7sbet withdrawals via GCash and PayMaya are processed within 15 to 30 minutes. Bank transfers to BPI, BDO, and Metrobank typically take up to 1 business day. Withdrawal requests submitted on weekends or Philippine public holidays may experience slight delays. Our team processes withdrawals around the clock to ensure you receive your winnings as quickly as possible.

Yes. The minimum withdrawal amount on 7sbet is generally ₱200 for e-wallet methods and may vary for bank transfers. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional verification for security purposes. Please check the Cashier section of your account for the most up-to-date withdrawal limits applicable to your account level.

7sbet offers a wide variety of games tailored for Filipino players. Our game library includes Tongits Go, Fortune Tree, Bingo, Slots, and a full live casino experience with table games like baccarat, roulette, blackjack, and poker. We regularly add new titles to keep things fresh and exciting for our players across the Philippines.

Yes! 7sbet is fully optimised for mobile play. You can access the platform directly through your mobile browser on Android or iOS without needing to download a separate app. The mobile experience is smooth, fast, and includes all the same games and features available on desktop. Just visit the 7sbet website on your phone and log in to start playing instantly.

Absolutely. All games on 7sbet use certified Random Number Generator (RNG) technology to ensure every outcome is completely random and fair. Our live casino games are streamed in real time with professional dealers, providing full transparency. We are committed to offering a fair and trustworthy gaming environment for every Filipino player on our platform.

Tongits Go is a popular Filipino card game available on 7sbet. It is a three-player rummy-style game where the goal is to reduce the total value of cards in your hand by forming sets and runs. Tongits is deeply rooted in Filipino gaming culture and is one of the most-played titles on our platform. Whether you are a seasoned Tongits player from Cebu or a first-timer in Manila, 7sbet's version is easy to pick up and loads of fun.

7sbet welcomes new Filipino players with a generous welcome bonus on their first deposit. We also run regular promotions including reload bonuses, cashback offers, free spins on selected slots, and special event promotions tied to Philippine holidays and major sporting events like PBA, NBA, and UFC. Check the Promotions section of your account regularly so you never miss out on the latest offers.

Most bonuses on 7sbet are credited automatically when you meet the qualifying conditions — such as making a minimum deposit of a specified amount. Some promotions require you to enter a bonus code during the deposit process. Always read the terms and conditions of each promotion carefully, including wagering requirements, eligible games, and expiry dates, before claiming a bonus.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. 7sbet always displays wagering requirements clearly in each promotion's terms so there are no surprises.

No worries — it happens to the best of us! On the 7sbet Login page, click the Forgot Password link. Enter your registered email address and we will send you a password reset link. Follow the instructions in the email to set a new password. If you no longer have access to your registered email, contact our 24/7 live chat support team and they will guide you through the account recovery process.

7sbet uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and is never shared with unauthorised third parties. We follow strict data protection practices in line with our Privacy Policy. We also recommend enabling two-factor authentication (2FA) on your account for an extra layer of security.

You can update most account details — such as your mobile number, address, and communication preferences — directly from your Account Settings page after logging in. Note that your full name and date of birth cannot be changed after KYC verification is complete, as these are tied to your verified identity. If you need to update critical details, please contact our support team with supporting documentation.

7sbet provides a full suite of responsible gaming tools accessible from your Account Settings under the Responsible Gaming tab. You can set daily, weekly, or monthly deposit limits and loss limits in PHP. Limits take effect immediately and can only be increased after a mandatory 7-day cooling-off period. We strongly encourage all players to use these tools to keep their gaming enjoyable and within budget. Learn more on our Responsible Gaming page.

If you feel your gaming is becoming a problem, you can request a self-exclusion directly from your 7sbet account. Go to Account Settings → Responsible Gaming → Self-Exclusion and choose your preferred exclusion period: 6 months, 1 year, or permanent. Once activated, your account will be locked immediately and you will not be able to register a new account during the exclusion period. You can also request self-exclusion via our 24/7 live chat support without needing to log in. Visit our Responsible Gaming page for full details.

Yes. 7sbet operates in alignment with the responsible gaming standards promoted by PAGCOR (Philippine Amusement and Gaming Corporation). We enforce a strict 21+ age policy, provide player protection tools, and actively promote safe gaming practices across our platform. We encourage players who need additional support to contact PAGCOR's responsible gaming resources or the National Center for Mental Health (NCMH) crisis hotline at 1553.